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Terms and Conditions

1. Introduction

Welcome to vanex (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you and vanex. They may be updated from time to time; the most current version will be posted on the Website. Continued use of the Website after any changes signifies your acceptance of the revised Terms.

3. User Responsibilities

3.1 Account Creation

  • You must provide accurate, complete, and current information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3.2 Lawful Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

3.3 Prohibited Conduct

  • Submitting false or misleading information.
  • Uploading, posting, or transmitting any content that is illegal, defamatory, obscene, or infringes intellectual property rights.
  • Attempting to interfere with the operation of the Website or its security features.

4. Website Content

All text, graphics, logos, images, and other material on the Website are the property of vanex or its licensors and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

5. Purchases and Payments

All orders placed through the Website are subject to product availability and verification of payment information. Prices are listed in US dollars and include applicable taxes unless otherwise stated. Payment must be made using the methods provided on the Website.

6. Shipping, Returns, and Refunds

Shipping policies, return procedures, and refund eligibility are detailed in our Return Policy. By completing a purchase, you acknowledge that you have read and agree to those policies.

7. Disclaimer of Warranties

The Website and its content are provided on an “as‑is” and “as‑available” basis. vanex makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the Website, or that it will be error‑free, uninterrupted, or secure.

8. Limitation of Liability

To the maximum extent permitted by law, vanex shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, even if vanex has been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless vanex, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or any unlawful use of the Website.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the District of Columbia, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Washington, D.C., and you hereby consent to the jurisdiction of such courts.

11. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: [email protected]
  • Phone: +1 (202) 454-0298
  • Address: 4882 Northeast Adams Road, Washington, District of Columbia 20094, United States

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13. Entire Agreement

These Terms, together with any referenced policies, constitute the entire agreement between you and vanex regarding your use of the Website and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

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